💡 On this page, you’ll find an explanation of all the fields that are common to all products.
💡 Information for each product type and the specific fields per product type are discussed separately in the following guides: Product Types BE and Product Types NL.
⇢ Go to Products – Products and click the green plus sign.
Identification data
Name: the name of the product. This name will appear on various documents.
SKU: this field can contain both numbers and letters and must be unique. If you leave this field empty, Douano will automatically assign an item number. You can still change this number afterward.
GTIN: stands for Global Trade Item Number and is used to uniquely and clearly identify trade items. Often, this is a barcode.
General data
Product status: this is set to Active by default. Only products with an active status can be selected in orders, invoices, production orders, etc.
Product categories: the category or categories to which a product belongs. A product can be assigned to more than one category. Typical examples of categories include: Can, Bottle, Crate, Tripel, IPA, etc.
This categorization can be used in the reporting module to, for example, determine which revenue was generated from a specific product category.
💡 You can create a new product category by typing the name of a category into the field and then clicking Create new option.
💡 You can also predefine product categories in the Settings. To do so, follow this 👉 guide.
Product type: select the correct product type to which this product belongs.
⚠️ Once the product has been saved, the product type can no longer be changed. More information about product types can be found in the following guides: Product Types BE and Product Types NL.
Can be purchased: tick this box if you want to be able to select this product in a purchase order.
Can be sold: tick this box if you want to be able to select this product in a sales order.
Intrastat code: this code is used to determine the specific type of product and under which excise code the product should be registered.
☝️ For certain product types, such as wine, it is essential to indicate the correct Intrastat Code due to the many possible classifications.
☝️ If you use the EMCS plugin (or plan to in the near future), the Intrastat Code must be known for every product you send via an eAD.
Producer: if the product is manufactured by a third party, you can select the producer here - provided this producer is registered as a company in Douano.
Preferred supplier: the supplier from whom you purchase this transport carrier. A supplier must be created as a company in Douano before you can select them. Follow this 👉 guide to create a supplier.
Logistics data
Stock management: if you want to manage this product in stock, choose Stockable. This will allow you to track current inventory levels and stock history through the Inventory Management module. If you do not want to manage this product in stock, choose Non-stockable. This is useful for services like guided tours, recipe development, discounts, etc.
☝️ Stocking products is mandatory for excise goods such as a crate of beer, a bottle of gin, or beer in bulk.
☝️ For a composite product, you can also choose Only stock components. In this case, only the stockable components of the product will be added to the inventory.
A useful example is a 10-kilogram bag of sugar, with the component being "Sugar (kg)". You purchase the bags from the supplier (at a price per bag), but want to track sugar in kilograms in your inventory—not in bags.
When this product is added to inventory in Douano, 10 kilograms of sugar will automatically be added instead of one bag.
Lot number required: tick this box if you want to ensure that a lot or batch number is entered whenever stock is added for this product.
Expiration date required: tick this box if you want to ensure that an expiration date is entered whenever stock is added for this product.
💡 The expiration date of a stock item is used in various places when inventory needs to be picked. Douano will apply the FEFO principle (First-Expiring First-Out) to keep the remaining stock as fresh as possible.
Kilogram per unit: the weight of the product is used on a delivery note to calculate the total shipment weight. For composite products, the weight is automatically calculated based on the weights of its components.
Packaging type: the typical packaging type for this product, such as bottle, box, crate, etc. This type is used for display in picking lists and on eAD documents.
Maximum reservation quantity: enter the maximum number of units that can be reserved for a customer. You can find more information about reservations in Douano in this 👉 guide.
Typical Transport Carrier: if this product is typically placed on a specific type of transport carrier (e.g. CHEP or Euro pallet), you can set it here. Note: The transport carrier must already exist as a product in Douano.
💡 This transport carrier/unit will be automatically prefilled when using transport carriers in the Logistics module.
Typical number of layers: the number of layers you can stack this product on the typical transport carrier.
Typical quantity per layer: the number of units that can be stacked per layer on the typical transport carrier.
Financial Data
VAT rate: by default, the highest VAT rate (21%) is applied.
Deposit: if this product includes a deposit fee, enter the deposit amount per unit here.
Internal Reminders and Warnings
💡 At the product level, you can set up warnings and reminders. These are automatically displayed for a few seconds in the selected screens. You can also manually view them again by clicking the blue triangle next to the product.
Screen: select the screen in which you want the warning/reminder for this product to appear.
Note: enter the message that should be displayed.
Start Date: enter a start date if the warning/reminder should only be shown from a specific day.
End Date: enter an end date if the warning/reminder should stop showing after a specific day.
Translations
💡 Sometimes it can be useful to translate the name of a product for customers.
For example, you can translate the product name into French. For customers whose language is set to French, the translation will appear on documents instead of the Dutch name.
Language: select the language. You can choose from Dutch BE, Dutch NL, French BE, and English US.
Translation: enter the translation.
Description
An optional field to provide additional information about the product.