💡 Once you have created a sales order, you can download or send the following documents to the customer.
⇢ Go to Sales – Orders and search for the order.
Download
On the order line, you can download the following documents via the menu icon:
Order Confirmation
Pro Forma Invoice
Send
On the order line, you can send the following documents to the customer via the orange send icon:
Order Confirmation
Pro Forma Invoice
💡 To send documents directly from Douano, the email template for sending must be set up in the customer’s language. Follow this 👉 guide to set up email templates.