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Invoicing - Sales invoices

Updated over 4 months ago

Draft

💡 Under the Draft tab, you’ll find all invoices that still need to be booked.

  • Click on the line of an invoice to open the draft invoice. You can still complete/edit the invoice and then book it.

  • Click on the invoice line’s download icon to download the draft invoice as a PDF.

To sent

💡 After posting an invoice, you’ll find it under the To sent tab.

💡 From this tab, you can send a single invoice or send multiple invoices in bulk to customers.

💡 You can only send an invoice from Douano once the email template for sending invoices has been set up in the customer’s language. Follow this 👉 guide to configure the email template.

Sending a single invoice

  • Click the orange send icon to send the invoice to the customer.

  • Use the download icon to download the invoice as both PDF and UBL format.

  • Use the payment icon to add a payment to the invoice.

💡 If you add the payment before sending the invoice, the invoice will display the message This invoice has already been paid.

Sending multiple invoices in bulk

  • Tick the invoices you want to send in bulk, or tick the top box to select all invoices on the page.

  • Click the bulk actions icon at the top right and select Send Sales Invoices.

Outstanding

💡 A sent invoice with an outstanding balance will be listed under the Outstanding tab.

  • The send icon now turns green to indicate that the invoice has already been sent to the customer. By clicking the icon again, you can resend the invoice.

  • Use the download icon to download the invoice as both PDF and UBL format.

  • Use the payment icon to add a payment to the invoice.

💡 By selecting multiple invoices, you can add payments in bulk. See Bulk sending.

💡 After adding the payment, the invoice will move to the All tab.

Overdue

💡 An invoice with an outstanding balance past its due date will appear under the Overdue tab.

💡 For these invoices, you can send reminders and dunning letters, as explained in this 👉 guide.

Standalone invoice

💡 By clicking the green plus icon, you can create sales invoices that are not linked to a sales order. Follow this 👉 guide to learn how.

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