Skip to main content

Settings - Relation management general

Updated over 4 months ago

💡 In this section, you can configure parameters that apply across the entire Customer Relationship Management (CRM) module in Douano.

⇢ Go to Settings - Relation management - General and click on a setting line to open and edit it.

  • Default note for relations: enter a default note or template that will automatically appear for every new relation created in Douano. This helps ensure that consistent base information is captured across all relations.

  • Default account manager: select a user who will be set as the default account manager when creating a new relation. This can still be overridden manually per relation.

💡 Only active users in Douano can be selected here.

  • Default validity period for quotations: set the number of days a quotation is valid by default.

Did this answer your question?