💡 In Douano, charges for deposits and excise duties are automatically calculated and added to a sales order.
These surcharges can be overridden in the following cases:
Deposits: if you don’t want to charge the deposit for a customer you’re exporting to. Typically, packaging is not returned in the case of exports.
Excise: if you prefer not to show excise charges on the invoice.
⇢ Go to Settings - Purchase and Sales - Surcharge Adjustments and click the green plus icon 
to create a new surcharge adjustment.
General
Surcharge: Choose between the Excise or Packaging deposit surcharge.
Amount: Enter the amount you wish to charge for the selected surcharge, for example € 0.
💡 This change of charge has no impact on your excise tax registration, as these are recorded based on the number of liters leaving your bonded warehouse/AGP, not on the excise tax amount in the order itself.
Apply To
In the “Apply to” section, you can specify the conditions under which the surcharge should be overridden.
Price class: you can override the surcharge for an entire price class.
This is typically used to hide excise duties on invoices for customers in a certain class by setting the excise surcharge to €0.
💡 If desired, you can include these excise taxes/deposits in your selling price to pass them on to the customer. By setting the surcharge adjustment to €0, it will not appear on the invoice.
Company: you can override the surcharge for a specific company.
☝️ If you select a company, you cannot select a price range, and vice versa.
If, at the company level, you do not want excise taxes or deposit fees to appear on the invoice but still want to include them in your price, you can choose to manually adjust the price in the order or create a separate price list for that company.
Product: You can override the surcharge for a specific product.
You may also leave this field empty to apply the override to all products.