💡 Your company was already created in Douano during setup. Some details, such as the VAT number, were pre-filled by us. It’s important to first check these details and complete any missing information.
⇢ Go to Companies - Companies and click on the line of your company to open it.
Identification Data
VAT Number: the VAT number has already been entered. Douano will automatically retrieve the company name and address. This ensures the data is correct.
You can always refresh the data by clicking the cloud icon in the VAT number field.
For customers, the VAT number will also be shown on the PDF version of the sales invoice.
Business/KvK-Number: if your company has such a number, you can enter it here (optional). This number will also be shown on the PDF version of the sales invoice.
Identification Number: Douano automatically assigns an identification number. You can adjust this later. It may contain both numbers and letters, with the only requirement being uniqueness.
⚠️ In some cases, Douano may indicate that a VAT number is invalid, unknown, or incomplete. If you are sure the VAT number is correct, it may be that it has not yet been registered in the official European VAT database. In that case, you can still enter the VAT number, but you will need to manually complete the address details.
General Data
💡 At this step, only the essential details of your own company are checked. Fields not mentioned here can be ignored for now — they will be relevant later when creating customers and suppliers.
Registered Name: the legal name of your company (appears on invoices).
Trade Name: the name your company is commonly known by.
Status: by default, the company status is Active. Leave this as is.
Billing Address
💡 Under Billing Address you’ll find the address details linked to your VAT number. Some optional fields can be completed:
Address Line 2: use this field for additional details (e.g., building floor or other information that should appear on the address).
Excise Data
💡 If your company has an excise license number, enter it here. This refers to the license holder’s number. The excise number will automatically be included in an eAD declaration or when a shipment under excise suspension is created.
Communication Data
General Email Address: enter your company’s general email (e.g., [email protected]).
General Phone Number: enter your company’s main phone number.
💡 These details appear in the footer of documents such as orders, invoices, and delivery notes.
Bank Account(s)
💡 The bank accounts entered here will also be shown in the footer of PDF documents. This way, customers receiving an invoice know where to transfer payments.
Name: enter the bank’s name.
BIC Code: optional.