💡 Peppol is a secure, international network that allows companies and governments to exchange invoices electronically. It ensures that invoices are automatically, digitally, and in a standardized format delivered to the correct recipient – without the need to send PDFs by email.
💡 At this moment, Peppol is available for our Belgian customers, since sending invoices via Peppol will become mandatory for B2B transactions in Belgium as of January 1, 2026.
💡 For our Dutch customers, the Peppol plugin will be available at a later stage. We closely follow the regulations and will communicate about this in due time.
What do you need to use Peppol?
💡 To send or receive invoices via Peppol, two conditions must be met:
You must be registered on the Peppol network to receive purchase invoices. Douano cannot perform this registration for you. It's best to contact your accountant to arrange this. This way, your purchase invoices will be sent directly to your accountant's accounting software. You will usually receive an email notification each time.
The Peppol plugin must be activated in Douano to send sales invoices. This allows you to automatically send invoices via Peppol when you send them to a customer with a valid Belgian VAT number (and who is registered on the Peppol network, of course).
💡 Later this year, we will install the plugin for all our Belgian customers.
💡 Don’t want to wait for the automatic rollout and prefer to be Peppol-compliant today? Let us know, and we will activate the Peppol plugin for you immediately.
How does sending invoices via Peppol in Douano work?
You create and send your invoices just as you normally would in Douano. Your customer will still receive the invoice by email.
If your customer has a Belgian VAT number and is registered on the Peppol network, the invoice will also automatically be sent via Peppol – fully in the background. You don’t need to take any additional action.
💡 By adding this macro 👉 {{peppol_compliancy_banner}} to the email template for invoices, a sentence will be included in the email notifying the customer that the invoice was also sent via Peppol.
Sector-specific electronic invoices
💡 Douano uses electronic invoices in UBL format, fully tailored to the sector. This means:
Correct handling of deposits
Mention of excises
Mention of financial and commercial discounts
All details exactly as you are used to from Douano
How do I know if I or a customer is correctly connected to Peppol?
💡 Once the Peppol plugin is properly installed, an extra field will appear for each company indicating whether it is connected to the Peppol network.
⇢ Go to Companies - Companies.
Open your own company or that of a customer.
In the 'Communication details' block, you can see whether this company is connected to the Peppol network or not.